Frequently Asked Questions

We do not have a brick and mortar shop. We offer a web site and travel across the USA attending & offering work shops at quilt shows, quilt shops & guilds. Please see the list of shows we will be attending on this web site. You may contact Bobbie at joe@QuiltersTreasure.com or phone 603-532-4844 to schedule a show, shop or guild workshop or lecture.
Product Questions What is a fat quarter? A fat quarter is a quarter yard cut that measures approximately 18" x 22" rather than the standard 9" x 44" quarter yard. How wide is your fabric? All fabric sold by the yard is 44" wide, unless stated otherwise in the description. What is a Medley? A Medley is a group of fabrics themed according to color, design or creative concept. They may be purchased as a group in fat quarter cuts, or may be purchased individually by the yard. Many of the Medleys are also available to purchase as a group in 1/2 yard or one yard cuts. What is a good project for a beginner? Quilters Treasure Stained Glass, Applique for Cheaters & instant Stained Glass Techniques are for all levels and are excellent for first time quilters. The Glass Pazza series are real stained glass patterns. The patterns contain written directions, the order to place the Leadline are numbered in sequence to apply. We recommend starting with a small quilt that features simple block. A demonstration is available on YouTube at https://www.youtube.com/watch?v=UjnZ8EExaEs How much fabric do I need to make a quilt? The amount of fabric you will need will vary depending on what size your quilt will be and how intricate the piecing. It is best to use a pattern that tells you exactly how much of each fabric is required. As a very general guideline here is the approximate yardage needed for standard sized quilts: A crib size 45" x 60" requires approximately 3 yards for a pieced top, 1-1/2 yards for backing, and 1/2 yd for binding. A twin size 72" x 90" requires approximately 9 yards for a pieced top, 5-1/2 yards for backing, and 3/4 yards for binding. A double size 81" x 96" requires approximately 10 yards for a pieced top, 6 yards for backing, and 1 yd for binding A queen size 90" x 108" requires approximately 12 yards for a pieced top, 9 yards for backing, and 1 yd for binding. And a king size 120" x 120" requires approximately 15 yards for a pieced top, 10 yards for backing, and 1-1/4 yards for binding. However, we can't stress enough that these are only general guidelines for helping you determine fabric purchasing, we cannot guarantee that these yardage amounts will be accurate for the quilt that you plan to make. How do I return an item? If you still have the packing slip from your order, then please fill out the back portion of the slip. If you do not have the packing slip, then be sure to write down your name, billing address, item(s) you're returning, and, if applicable, the item(s) you would like to order in exchange. Be sure to include this with your return, and mail it to Quilters Treasure, PO Box 820, Rindge, NH 03461 ATTN: Customer Service. Please contact us for a return authorization from us prior to sending back your item(s). What are your shipping charges? Our shipping charges are based on the value of the merchandise being purchased. For web orders being shipped within the United States, the Standard Shipping charges are as follows: Purchases up to $10.00 $2.99 from 10.01 to 20.00 $3.99 20.01 to 30.00 $4.99 30.01 to 40.00 $5.99 40.01 to 60.00 $6.99 60.01 to 100.00 $7.99 over 100.00 $8.99* *FREE Standard Shipping on ALL Orders of $100 or More!, including phone and mail orders! To receive free Standard Shipping place at least $100 of items in your cart and choose Standard Shipping as your shipping method. Offer is valid for a limited time for orders being shipped within the United States. •Canadian Shipments: The Standard Shipping charges shown above plus $9.00 •Foreign Shipments: The Standard Shipping charges shown above plus $15.00 •UPS Ground® (3-5 business days) The Standard Shipping charges shown above plus $6.00 •UPS ® (2 business days) The Standard Shipping charges shown above plus $12.00 Priority Shipments How will my package be shipped? Our standard method of shipment is US Mail with normal delivery time being 7–10 business days. For shipments to Canada, we ship US Mail with normal delivery time being 10–14 business days. For all foreign shipments, we ship by Airmail with normal delivery time being 1–4 weeks. We offer UPS Expedited Delivery. You may choose this option from our Web site as long as your shipping address is not to a Post Office Box. UPS Ground is a 3-5 business day delivery service and is an additional $6.00, UPS 2 Day delivery is an additional $12.00, and UPS Next Day is an additional $20.00. Please note that expedited delivery is for in-stock items only. Your order must be placed by 1 p.m. Eastern Time, Monday through Friday and shipped within the contiguous 48 states. Orders placed after 1 p.m. Eastern Time will be sent out the next business day. Unfortunately, expedited delivery is not available for all items, or for delivery to rural routes, postal boxes or general delivery addresses. Please call Customer Service at 603-532-4844 for availability. What if I want to receive my order faster than normal delivery time? We offer UPS Expedited Delivery. You may choose this option from our Web site as long as your shipping address is not to a Post Office Box. UPS Ground is a 3–5 day delivery service and is an additional $6.00, UPS 2 Day delivery is an additional $12.00, and UPS Next Day is an additional $20.00. Please note that expedited delivery is for in-stock items only. Your order must be placed by 1 p.m. (Eastern Time) Monday through Friday and shipped within the contiguous 48 states. Unfortunately, expedited delivery is not available for all items, or for delivery to rural routes, postal boxes or general delivery addresses. Please call Customer Service at 603-532-4844 for availability. What is the minimum yardage for ordering fabric? When ordering individual fabrics, the minimum cut is one-half yard. Why are your shipping charges so high? We keep our shipping charges as low as possible. All of our shipping charges have been determined by researching the actual average cost of shipping our packages. Also, delivery is guaranteed. If your order gets to you in poor condition, or not at all, we’ll take care of it! What does “fabric repeat” mean? Just like on a roll of wallpaper, designs are repeated over and over again along the length of a bolt of fabric. The length of the repeat is determined by the size of the screens that the mills use to print the fabric. Standard repeats for quilt fabrics are 12", 24" and 36" (for large panels). As an example, the exact same rose on a floral print would appear every 12" or every 24", depending on the repeat. To help answer some of your "What did they mean by that?" questions, here are some of the terms used in the catalog, defined and explained for your convenience. •Fabric: All fabric is first-quality, 44" wide cotton unless otherwise stated. Fabrics sold by the yard have a one-half yard minimum cut. •Fat quarter: A fat quarter is a quarter yard cut that measures 18" x 22" rather than the standard 9" x 44" quarter yard. A great way to build your fabric collection! •Featured fabric: This is the main or key fabric in a Medley. It is shown in the large photo. •Kit: A kit contains everything you need for the top and binding of a quilt, or everything needed to make a project such as a doll or critter. •Medley™: A Medley is a group of several fabrics themed according to color, design or creative concept. If you want a larger cut than is listed in the catalog, please let us know. We'll be happy to cut a larger size especially for you. All fabrics are available for sale by the yard. Please call for pricing if not shown in the catalog. •PatternPlus™: A PatternPlus is a pattern which also includes one or more additional items such as fabric or embellishments to get you started quickly on your project. •Scrap Bags: Made up of fabric left over from cutting kits and Medleys. Scrap bags contain first-quality cotton fabric. Not really "scraps!"
Please contact Bobbie at joe@quilterstreasure.com regarding questions about this web site
12th Annual Quilters Treasure Challenge winners are posted. Congratulations to all our winners & a big thank you to all of our wonderful sponsors. We encourage you to support these outstanding companies and don't forget to thank them for helping to make this challenge a success. The 13th Annual Challenge is now underway. The fabric chosen this year is "Forever Irish" and the Theme is "Going Green" Please check out the Rules and Entry Form. We look forward to receiving your entry. The deadline is December 31, 2016. If you have any questions regarding the challenge please contact Bobbie at joe@quilterstreasure.com
 
Free Shipping on all orders of $100 or more to the lower 48 states (USA)
 
For Customer support you can email us at joe@QuiltersTreasure.com; call 603-532-4844; or write to us at Quilters Treasure, PO Box 820, Rindge, NH 03461 USA
 
We offer a 30 day money back on products that are returned in it original packaging or that has a manufactures defect. Prior to returning any item you must contact Bobbie at joe@QuiltersTreasure.com for a return authorization. Shipping charges are the responsibility of the buyer and can not be refunded.
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